Meadowmere Resort

Maine Restaurants Feed

February 15, 2016

The Best Ogunquit Restaurants for Food and Ambiance : Suggestions for the upcoming Year

In the past, we at the Meadowmere Resort have taken the time to recognize the different advances and developments in Maine’s Culinary Arts over the years.  So as 2016 is now here, we felt it time to discuss the best Ogunquit Restaurants we’re seeing in terms of food and ambiance in 2016. Also, as a side note, this article is not about the quality of the included restaurants, but rather our opinions on their offerings to our guests. Here goes:

Best Ogunquit Restaurants of 2016

Best of both worlds Ocean to the Woods:

Clay Hill Farm
Clay Hill Farm

 

Clay Hill Farm

Some really nice restaurants have come out in Ogunquit over the past few decades but one of the best is Clay Hill Farm. Why you ask? Well, the foremost reason to give Clay Hill Farm credit is the fact that it’s one of the most unique restaurants in the area, with an 11 acre wildlife refuge and bird sanctuary.   Combine that with a classic setting and modern cuisine, Clay Hill Farm deserves mention here.

Best Romantic Restaurant:

MC Perkins Cove
MC Perkins Cove

 

MC Perkins Cove

Many restaurants in Ogunquit Maine could be mentioned for their romantic ambiance, but one restaurant that has done a nice job is MC Perkins Cove, with their gourmet food, exceptional service, and ocean views their sure to take your breath away.

Best Family Restaurant:

Jonathan's Restaurant
Jonathan's Restaurant

 

Jonathan’s Restaurant

When it comes to looking for a restaurants where you and your kids can enjoy great service and great food, there are many Maine Restaurants that deserve mention and could easily make a large family happy during their vacation. That being said, the one that may offer the best experience is Jonathans Restaurant.  With a 600 gallon fish tank in the main dining room and countless statue’s throughout their gardens the kids are sure to stay entertained.

Best in Creativity:

Cornerstone
Cornerstone

 

Corner Stone

Just about every restaurant in Ogunquit has a creative and unique twist to night out, but one that always seems to stand out from the crowd is Corner Stone. Unlike most “standard” menu designs, Corner Stone thrives on pushing the limit with their artisan pizza’s from Spam and Fluffernutter to the deconstructed lobster roll you’re sure to find extra creativity with this unique spot.

Best Classic Maine:

Barnicle Billys
Barnacle Billys

 

Barnacle Billy’s

Whether you’re looking for a classy feel or a casual setting to enjoy your fresh Maine Lobster, Barnacle Billy’s in Perkins Cove Ogunquit offers restaurants that would likely make you pretty happy. The first is Barnacle Billy’s, which is a classic casual restaurant with a lobster tank, order window and views of the lobster boats.  If you’re looking for something similar but full service right next store Barnacle Bily’s Ect. is a great option.

As we stated earlier, because the culinary arts in Maine has grown so much over the years there are many more categories we could discuss here. If you have any questions or comments about restaurants in Ogunquit, don’t hesitate to contact us directly or leave a comment below.

November 16, 2015

Turkey Talk: Top Places to Celebrate Thanksgiving near our Ogunquit hotel

Top Ten Turkey Eats from our hotel in Ogunquit
Top Ten Turkey Eats from our hotel in Ogunquit

Let's talk turkey. It’s no fairy tale that there is a sort of magic in the air around the holidays. And it's not just because of the great smells of home cooking. Perhaps it because Thanksgiving and Christmas fall so closely together that we all welcome the sentiment of the holidays.  It’s a time of the year to stop and think about others.  To donate toys to less fortunate, to search for the perfect gift for a loved one for Christmas.  And on Thanksgiving it’s a time of reflection – the traditional inner question of “What am I thankful for?”  The vast majority of us are thankful to have our families and our friends – as life flows through the years it teaches us that these relationships are the most important.  The tradition of coming together for quality time with loved ones seems to put a sparkle in the air.

Turkey Day is here again and at our hotel in Ogunquit we welcome the tradition of families gathering at Meadowmere to enjoy yet another Thanksgiving Dinner in New England.  There are countless dinner preparations across America as we all carry on our own traditions – the most common ingredient of course is the Turkey.  Roasted Turkey, Deep-Fried Turkey or Smoked Turkey which ever you prefer - served ‘round the dinner table with family and friends.  Yup that’s what Thanksgiving is really about. 

At the Meadowmere Resort we’re honored to be a part of Family Traditions year round and during the Holiday Season.  Our family operated resort offers warm hospitality with state of the art amenities for all ages to enjoy.  Whether your Maine family vacation falls on Thanksgiving or around Turkey Day our hotel in Ogunquit is here to share where you can find the best Turkey Eats in Southern Maine!

Top Six Turkey Eats from our hotel in Ogunquit

1.  Warm up for Lunch with Village Food Market’s Tuscan Turkey Panini with roasted red peppers, spinach, basil mayo on a multi-grain foccacia.

2.  Hopps into Cornerstone for Maine’s greatest selection of craft beer and enjoy their Lanewood Hearth Baked Sandwich featuring Turkey Bacon, avocado, aged cheddar, arugula and roasted red pepper aioli all heated up in the wood burning hearth.

3. The Maine Diner offers you Thanksgiving any day of the year with their Roast Turkey, sausage stuffing and all the trimmings at this iconic restaurant featured on “Diners Dives and Drive Ins”

4. Ogunquit’s own diner offers memories of Thanksgivings past with their Hot Open Faced Turkey Sandwich oven roasted turkey a top Sourdough Bread and smothered with gravy.  A favorite recipe for Turkey Day leftovers at Bessie's Diner!

5. A taste of turkey breast and homemade stuffing is offered year round at the Bull n Claw with their LiteBite options perfect for any budget!

6. In addition to Turkey Burgers and Traditional Thanksgiving Dinner Duffy’s in Kennebunk, Maine offers their Turkey Cobb Salad year round topped with bacon, blue cheese crumbles, tomato’s and egg.

Turkey Day isn’t all about the Turkey so we’re going to throw in On the Marsh and their Butternut Squash Ravioli – it’s fitting right?  Cooked with Sage Brown Butter, Caramelized Onions, Bourbon Pears, Parmesan and Walnuts you’ll have to give this twist on the classic side a try.

July 30, 2015

Best Maine Lobster Dishes : Top Three Lobster Recipes from Ogunquit Maine

Maine Lobster Pizza
Maine Lobster Pizza

Lobster, Lobster, Lobster.  Generally the first question we get from guests is “where do the locals go for lobster”?  But there are so many great restaurants and different ways lobster they prepare it in Ogunquit Maine.  And although three doesn’t come close to the variety of delicious dishes containing lobster – we thought we’d share our favorites for each meal.

Breakfast

Bintliffs is located just north of Ogunquit center and features their signature Maine Lobster Benedict with market fresh native lobster served on English muffin halves and topped with two poached eggs and hollandaise sauce.  The perfect start to any day in Ogunquit Maine!

Lunch

CornerStone located in the heart of Ogunquit Village offers a Cold Picked Lobster Pizza.  Their play on a “lobster roll’ turned pizza featuring tarragon-sherry ricotta, mozzarella-provolone blend finished with chilled Maine lobster salad and lemon aioli Gluten free dough is also available

Dinner

The Ogunquit Lobster Pound is located just north of Ogunquit Center and features Hot Boiled Maine Lobster in a friendly Down East comfortable atmosphere.  Phantom Gourmet named them “best boiled lobster” in New England.  The lobster is boiled to perfect in Ogunquit River sea water.

At our hotel in Ogunquit Maine we’re always looking for ways to make your stay one to remember.  Here are a few stories from just this week:

Crystal, a member of our housekeeping team, was cleaning the fitness center when she noticed a guest was having difficulty with the soda machine.  She asked if she could be of assistance and was told the machine didn’t seem to be working.  She told the guest she would fix it and to go ahead and start their work out.  After fixing the machine she delivered a bottle of water to the guest.

Michelle on our Sales Team quickly realized that the Group Leader had a rough day.  They had discussed the bottle of wine the guest had in her suitcase for when the day was over and while the group was out to dinner a wine glass and plate of cheese and crackers was placed in the Group Leaders room along with a note to enjoy her free time.

July 17, 2015

Ten Ways to Eat a Lobster like a Maine-ah in Ogunquit Maine

Maine Lobster
Maine Lobster

At our hotel in Ogunquit Maine we know the best ways for our guests to enjoy a genuine Maine lobster.  Whether you’ve joined us before or have never stepped foot in the state Maine we’re sure you can find the best lobster meal to fit your palette.  With lobstermen heading out to pull traps from Perkins Cove daily, Ogunquit Maine provides the perfect place to munch on the freshest Maine Lobster – just like a Maine-ah.  Here are our Ten Ways to Eat a Lobster from Ogunquit Maine.

  1. Baked Lobster - Barnacle Billy’s Ect. Located in Perkins Cove Ogunquit Maine enjoy views of the lobstering boats with Baked Stuffed Lobster uniquely cooked to ensure moist lobster meat and stuffed with “Barnacle Bunny’s” special lobster meat stuffing.  A favorite Ogunquit Restaurant for the Bush families Maine getaway

  2. Lobster RavioliBintliffs Ogunquit restaurant features the perfect start to your meal with their Lobster Ravioli poached and finished with sherry, fresh cream, capers and black pepper.  Executive Chef and co-owner Norm Hebert’s expertise from Johnson and Whales brings the freshest ingredients in presenting  traditional New England Cuisine.

  3. Lobster - Seafood RisottoRoberto’s offers a traditional fine Italian Ogunquit Restaurant taking pride in the best ingredients from Southern Maine.  Their Seafood Risotto features a classic risotto combined with Maine Lobster meat, Jumbo Shrimp and fresh sea scallops for a delicious and rich entrée.

  4. Traditional Boiled Lobster – The Ogunquit Lobster Pound is located just north of Ogunquit Center and features Hot Boiled Maine Lobster in a friendly Down East comfortable atmosphere.  Phantom Gourmet named them “best boiled lobster” in New England.  The lobster is boiled to perfect in Ogunquit River sea water.

  5. Lobster Mac & CheeseMC Perkins Cove located in Perkins Cove this Ogunquit restaurant offers spectacular ocean views and contemporary American food created by James Bear Award winning chefs, Mark Gaier and Clark Frasier.  Their Lobster Mac & Cheese is topped with herb bread crumbs.

  6. Maine Lobster RollWest Meadow Pub at Meadowmere Resort provides a cozy atmosphere steps from your room.  The perfect spot to enjoy a traditional Maine Lobster!

  7. Lobster BisqueClay Hill Farm is a unique restaurant in Ogunquit set amidst a bird sanctuary and wild life refuge your evening out can include a stroll along the wooded trails in hopes to spot Maine’s wildlife.  After working up an appetite be sure to try their award winning Lobster Bisque (including real Lobster Meat).

  8. Lobster BurritoHooks Bar & Grille is Ogunquit’s newest dining destination featuring Baja inspired cuisine on the coast of Maine!  No where else in Ogunquit will you find a Maine Lobster Burrito served with yellow rice, black beans, lettuce, cheese, guacamole, corn salsa and spicy salsa verde wrapped in a 12’’ flour tortilla.

  9. Surf & TurfBeachfire Bar & Grille offers a crackling fire steps from the beach!  Their house specialty of Stake and Lobster includes a 10 oz sirloin grilled how you like it paired with butter poached lobster.  Enjoy a great meal before heading out to the patio for a Maine beachfire.

  10. Lobster - Seafood Chowder – Jonathan’s Restaurant Ogunquit steps from your hotel room features casual fine dining, exquisite gardens and local artwork.  The Seafood Chowder is a Maine-ahs homemade recipe filled with fresh scallops, lobster, shrimp, potatoes and bacon in a rich and creamy broth.

Stop by Ogunquit Maine this summer where you are sure to find the very best Maine Lobster prepared how you like it!

July 02, 2015

Ogunquit Fourth of July Fireworks : Great Restaurants and Activities for the Holiday

Fourth of July in Ogunquit
Fourth of July in Ogunquit

The Ogunquit Chamber of commerce has been hard at work once again to ensure the this year's Ogunquit Fourth of July Fireworks are better than ever before.  The planning started months and months ago with a raffle to support this Annual Event and the Holiday Celebration in Ogunquit, Maine.

Many visitors to Ogunquit during the early part of this year purchased raffle tickets to win a luxury vacation at the Meadowmere Resort.  This three night stay for two guests includes the following activities from Ogunquits favorite businesses:

Gypsy Sweethearts located in the center of Ogunquit Village donated a dinner for Two featuring international choices and great choices for vegetarian and gluten free diners.

Lunch for two at CornerStone located in the heart of Ogunquit guests enjoy Artisan Pizza and craft beer that's hard to find anywhere else!

The Ogunquit Playhouse Donated two tickets to one of their shows.  The legacy of America's foremost Summer theatre with fantastic productions year after year and stars like Sally Struthers with amazing performances.

Links at Outlook Farm offers a unique golf experience with undulating bent grass fairways and greens surrounded by rolling dunes and scattered sand bunkers along the 140-acre course.  The lucky winner of the raffle to support Ogunquit's fourth of July fireworks can enjoy a round of golf for two including a cart.

Your Body Works massage and day spa also donated spa treatments for this cause.  A favorite spa choice for guests of the Meadowmere year after year.

The raffle to support Ogunquit Fireworks teamed with the local businesses making donations of goods and money allows for another great year of fireworks at Ogunquit Beach.

Here in Ogunquit Maine you can trust you are in good hands with our Maine hospitality here are a few stories from just this week:

A guest was joining us and let us know she wasn't feeling well.  After inquiring what was wrong one of our friendly staff members stopped a store in Ogunquit Village to get the guest a bit of alkaseltzer to ensure nothing stood in the way of her vacation at the Meadowmere!

Our front desk agent Liz was at the front desk when a guest stopped by and told her that he tried to hike MT. A but got lost.  She quickly pulled up directions to ensure he could enjoy Southern Maine's highest point and the breathtaking views.

 

May 28, 2015

Eat, Drink & Be Merry in the Heart of Ogunquit: Maine Dining Package at our Hotel

Meadowmere Resorts Culinary Escape
Meadowmere Resorts Culinary Escape

For years the Eat, Drink & Be Merry Package at our hotel in Ogunquit, Maine has been a favorite for guests.  It's become a tradition for many visitors as they travel to the Meaodwmere Resort.  This Culinary Package is available September through June and features Ogunquit's long time favorite restaurants sure to please your taste buds.

For 2015 we have some exciting updates to share with you in regards to the local business that partner with our hotel in Ogunquit to bring you the best culinary experience as you escape to Maine.

Bintliff's Ogunquit Restaurant has long been a favorite for breakfast.  Featuring traditional New England Cuisine paired with a casual but elegant atmosphere it's the perfect place to relax, enjoy and catch up with friends by the sea!  Select weekend package dates with the Meadowmere Resort now include your breakfast at Bintliffs.

Village Food Market defines our picturesque village as one of the quaint shops featuring their version of the old familiar market, paired with the quality of today's gourmet market.  With freshly baked blueberry muffins, delicious scones and fresh fruit the Chef's at the Village Food Market prepare a beauitful Breakfast Basket for select weekday package dates.

Dinner options at our hotel in Ogunquit, Maine have been part of the tradition for decades, changing only to include MC Perkins when they opened in Perkins Cove.  Many of our returning guests have chosen their favorite of the three and often express their enjoyment with the unique offerings.

Jonathan's Restuarant is praised for it's  Chicken Picatta, Baked Haddock and Twin Lobsters (to name a few).  With large portion sizes and an atmosphere of local art and the noteworthy Fish Tank in the Maine dinning room and warm service.

The Old Village Inn is loved for their friendly staff and the romantic feel of one of the oldest buildings in town.  This New England Country Inn is known for their Seafood Stuffed Haddock, Grilled Breast of Duck and Filet Mignon.

MC Perkins Cove is known for the breathtaking views only found from Perkins Cove.  The menu is fitting with additional raw bar options.  Guest will return year after year to enjoy the views and gourmet food. With restaurants in Portland and Boston Mark & Clark are fast becoming favorites throughout New England.

Escape to the Southern Maine Coast to Eat, Drink and Be Merry the staff at our hotel in Ogunquit, Maine is always here with a warm welcome and excellent service here are a few ways they've gone above and beyond to make your vacation a sucess: 

Our Front Desk Agent Christina was checking in a guest joining us for the first time.  As they were chatting about the area and confirming dinner reservations this guest mentioned that this was a much delayed escape to celebrate their honeymoon.  Christina excused herself for a moment and had a team member head to the room with a congratulations note, box of homemade Maine chocolates and to turn on their in room fireplace to ensure the perfect atmosphere for their arrival.  The guests were thrilled with the special attention to details and our commitment to ensure this special getaway to Maine was as perfect as the honeymoon they’d dreamt of all those years.   

 

 

May 04, 2015

Top 5 Best Mother's Day Brunch in Ogunquit Maine : Where to Celebrate in Maine

Mother's Day Brunch in Maine
Mother's Day Brunch in Maine

Experience Mother’s Day at the most beautiful place by the sea!  At our resort in Ogunquit Maine we specialize in ensuring our guests feel special everyday of the year.  This is why so many of our guests trust in our Ogunquit Mother’s Day Escape to ensure Mom has the perfect day. 

Here are our Top Five Brunch Picks for your Mother’s Day Escape in Maine: 

MC Perkins – Set in Perkins Cove, this Ogunquit Favorite offers a fabulous Mother’s day brunch with breathtaking views of the sea.

Bintliffs – Just north of Ogunquit village Norm & Norm are famous for their brunch with Lobster Benedict and Crème Brulee French Toast it’s the perfect place to relax and enjoy the celebration with your mom

Jonathans – Adjacent to the Meadowmere Resort and a long time favorite for breakfast and brunch, Guests are thrilled to hear Jonathan’s will be opening for brunch on Mother’s Day 2015.

Roost – Featuring worldwide flavors made in house Roost has fast become a desired destination for brunch from Maine Blueberry Pancakes to the Woodsman Omelet, try it once and you’ll have to come back!

The Links at Outlook – Located in South Berwick Mom will enjoy the views of the golf course from this wonderful setting.  With traditional pancakes and benedicts along with unique choices such as the crispy farmer bowl or Maine Scramble, the perfect setting for your Mom in Maine Photo.

Memories at the Meadowmere Challenge!  Mother’s Day Getaway - Share your favorite photo of Mom In Maine for a chance to win a $25.00 Meadowmere Gift Certificate.

May-BestMomFB

Guidelines:

Open to all Meadowmere Facebook Friends

Photos must be suitable for all viewing audiences

Photos must be posted to Facebook and must use hashtag #meadowmere

https://www.facebook.com/MeadowmereResort

By submitting an entry, contestants grant the Meadowmere Resort permission and authority to use said pictures in any advertising or promotional activities.

Photos must be posted by 5/15/15

All votes or “Likes” must be submitted by 12 noon May 31, 2015.

Prize will be awarded to entrants that have the most “Likes” on their photos.  Winners will be notified via Facebook.

March 02, 2015

You Can't Miss 2015 Maine Restaurant week in Ogunquit

Ogunquit Maine Restaraunt
Ogunquit Maine Restaraunt

We all know March brings the first day of spring but did you know it kicks off with a favorite Maine festival and celebration for your taste buds?  With Maine Restaurant Week starting on the 1st you’ll want to bring your appetite as you head up to the Meadowmere.  Did you know Ogunquit restaurants average at about four per square mile? Considering this seaside village is just over 15 square miles, that’s more than 50 restaurants for you to enjoy during this Ogunquit Maine festival and celebration!

You’ll find a lot of restaurants in Portland are participating this year as Maine’s festivals and celebrations turn to focus on foodies.  The city of Portland is well known for its amazing array of delicious eateries and their biggest food critic is Maine Eater.  We’re happy to hear that Maine Eater has made their way to our Ogunquit restaurants noting a few highlights in recent posts such as:

“The 18 Essential Maine Restaurants” – With the Black Birch coming in at #1

“Ten Hottest Restaurants in Maine” – Featuring Anju

“The 6 Most Anticipated Maine Restaurants” – Featuring the Velveteen Habit

The last one really resonates with the foodies in Ogunquit Maine. If you haven’t heard Arrow’s Restaurant closed its doors in 2014.  We were sad to see them go but there’s a lot of excitement in town for the arrival of the Velveteen Habit next month.  Check back later for more information on this Ogunquit restaurant.

As food enthusiasts travel to experience this Maine festival and celebration the Meadowmere awaits with cozy overnight accommodations, relaxing steam room and the warm tranquility of the Roman Spa.  You’ll find deals at a number of Ogunquit Restaurants featuring Pre-Fixe Menus range in price from $25.00-$55.00.  If you are looking to enjoy local favorites without the limits you’ll find our Eat, Drink & Be Merry Package as well as our Maine Craft Beer Dinning Package sure to tickle any taste buds!

February 09, 2015

Learn To Cook like a Maine-ah : Top 3 Cooking Classes in Southern Maine

Cooking in Maine
Cooking in Maine

Eating is a basic need we all share and yet there are so many different ways we go about it.  Some prefer to eat out often, heat up frozen dinners, cook the standard steak and potatoes and then there are others who love to cook and experiment in the kitchen.  Regardless of the personal choice of how you eat, a visit to Ogunquit Maine restaurants will provide an enlightening, educational and exciting experience in the kitchen.

As the saying goes we are what we eat – so shouldn’t we all strive to be a more active participant in the kitchen?   The Top Three Cooking Classes at Ogunquit Maine restaurants are sure to inspire a new take on your next meal.

#1 Stonewall Kitchen Cooking School is set next to the Stonewall Kitchen store in York Maine.  This state of the art facility is just steps away from the production room of their famous jams and sauces!  With a talented and entertaining staff you’ll learn to cook from noted restaurants chefs, cookbook authors and cooking professionals from across the nation.  Watch as the meal comes together, enjoy each course and take home the memory along with the recipes.

#2 Make Me a Chef is an inclusive Meadowmere Package allowing for an entertaining and delicious meal at Bintliff’s restaurant.  Watch as one of Ogunquit Maine Restaurants top chef demonstrates Maine Classics such as Lobster Ravioli and Blueberry Martini’s – sit back and enjoy the informative and scrumptious meal.

#3 Jillyanna’s Woodfire Cooking School is located in Kennebunk Maine.  Learn to make homemade pastas, fillings, pies and pizza’s in this picturesque setting.  With a maximum of eight people per class this is a “hands on” experience.

If you’re not up for a cooking class during your Maine Vacation not to worry Ogunquit Maine restaurants are endless.  With well over 50 restaurants in Ogunquit Maine there is plenty to choose from such as Craft Beer Dinners, Wine & Dine Deals, Lobster fresh off the boat and even Interactive Dinner Theatre. 

The Maine Restaurant Directory is the states #1 resource on where to dine offering over 1,800 listings for viewers to search and review.  We were pleased to see viewers chose an Ogunquit Maine restaurant as one of the Top 10 Best Restaurants in the StateBarnicle Billy’s has long been a favorite for locals, visitors’ even former president George Bush!  In fact we welcome a number of repeat guests for the weekend when Barnicle Billy’s reopens for the season – and since they are such big fans we generally see them at least once more before this Ogunquit Maine Restaurant closes for the season.

With a visit to the Meadowmere Resort you’re sure to learn a thing or two about the kitchen and chow down on some great Maine-ah cuisine!

January 05, 2015

Ogunquit Maine Beer Tastings – Top Five Maine Craft Beers for 2015

Top Five Maine Craft Beers for 2015
Top Five Maine Craft Beers for 2015

What does Craft Beer have to do with Maine?  Well historically nothing, however over the past couple of year’s craft brews and craft breweries having been moving into our little village of Ogunquit and we’re excited to share what we’ve learned along with the Top Five must try brews for 2015 in Maine.

Craft Breweries in Southern Maine are unique and independently owned which allows for an emphasis on quality, flavor and creative brews.  This is just one of the reasons why we felt it was important to provide our guests with the Ogunquit Maine Craft Beer Package.  This unique experience allows for a Four Course Craft Beer Dinner at Cornerstone Restaurant, in room breakfast basket and a late check-out of 1pm –extra time to unwind!  Check out Cornerstone Beer Dinner’s on select Monday’s this winter, these feature presentation from the brewer’s and a offer up a ton of knowledge on how these great craft beers are created.

Top Five Maine Craft Brews for 2015

Cornerstone Ogunquit, Maine
Cornerstone Ogunquit, Maine

1. Beer: Crystal Persuasion    

Brewery: SoMe Brewery - York, Maine

Description:This father and son team has been brewing for a long time and always dreamed of opening a brewery.  With a focus on improving the standard of styles of beer by ensuring high end ingredients, the best part is they welcome you to stop in, check it out and enjoy a tasting right on site!  This favorite craft beer is a double pale ale showcasing Crystal Hops

2. Beer: Greenwarden

Brewery:Banded Horn - Biddeford, Maine

Description:This is an odd offering made just up the road in Biddeford ME.  It is a hoppy beer but the twist is that they added spruce tips picked this past spring to the batch which gives the beer a new complexity and earthiness that is delicious. 

3. Beer:Blaze

Brewery: Foundation Brewery - Portland, Maine

Description:This wonderful brewery makes excellent American versions of Belgian beers and this Belgian style IPA is a great example of how a well cultivated yeast strain can create a complex, sweet depth to an normally bitter style like an IPA.

4. Beer:Machine Czech Pils

Brewery: Bunker Brewing - Portland, Maine

Description: This brewery is located in a 1920’s era garage this artisan brewery strives to create experimental, traditional and seasons brews while fostering a since of community of craft brew enthusiasts.  Machine Czech Pils is their first flagship.  Bicuity German malt with boatloads of Skuky Saaz hops 5.2% ABV

5. Beer: Box the Compass

Brewery: SoMe Brewing Company - York, Maine

Description: At SoMe Brewing Company, the focus is on offering Variety. Beer is extremely subjective and not everyone likes the same style.   As craft beer drinkers these brewers often find breweries focusing on a few types of styles which has inspired them to feature eight rotating beers on tap.  Box the Compass is a new experimental Hoppy American IPA

November 18, 2014

Tips for Quiet Season Dining in Ogunquit Maine : Dining Deals in Southern Maine

Ogunquit Maine Wine Dinners
Ogunquit Maine Wine Dinners

A short distance north of Ogunquit Village you’ll find a chef owned restaurant featuring authentic Italian.  Angelina’s Ristorante Wine Bar & Tuscan Grille is open seven nights a week and always seems to have something going on.  With Nightly Wine and Dine Specials at this Maine restaurant such as Create Your Own Pasta on Monday, Pasta E Basta Tuesday’s, their Community Three Course Dinner’s on Wednesday to Mangia Thursdays with a salad and entrée for just $10.99 you’re sure to find a deal in Ogunquit Maine.

This winter we’re excited to experience the Annual Wine Dinners at this Ogunquit Maine restaurant.  On Thursday nights the Personal wine Dinners feature a 3 Course Dinner with 6 Entrees to choose from, Soup or Salad, Dessert and a Bottle of Wine for just $60.00 per couple.  November 21, 2014 brings a Five Course Dinner paired with wine and includes favorites such as Homemade Sweet Potato Gnocchi with Sage Brown Butter and Profiterole with Pumpkin Gelato.  December 19, 2014 will be their final Five Course Wine Dinner featuring their famous Lobster Arancini and Seared Halibut with Mussels and Scallops.  So if you’re craving some genuine Italian be sure to visit Ogunquit Maine and Angelina’s Ristorante ranked as Ogunquit’s #3 restaurants on Trip Advisor.

Ogunquit Maine Dinner Deals
Ogunquit Maine Dinner Deals

A quick drive along Agamenticus Road (across the street from the Meadowmere Resort) brings a bit of peace to your palate at Clay Hill Farm.  Not only one of Ogunquit’s First Environmental Leading Restaurants Clay Hill Farm also boasts a Bird Sanctuary and Wildlife Habitat and of course great food in a classic setting.  This winter Nancy Day serenades the dining patrons every Thursday night with her live piano entertainment and vocals as Clay Hill Farm offer’s their Date Night in Ogunquit Maine - Three Course Dinner paired with a bottle of wine.  The three course menu features autumns best dishes such as Risotto with pumpkin, black trumpet mushrooms, sage, saffron and goat cheese as well as a Pine Nut Encrusted Atlantic Salmon over an autumn ragout.  Sunday’s offer an opportunity to end your week on a positive note with the Acoustic Community Café as you enjoy a dinner tucked away in the peaceful Maine Outdoors

At the Meadowmere Resort you won't just find a great location and amazing amenities - this winter you'll also find the Eat Drink and Be Merry Weekender Package.  A perfect way to experience Ogunquit, Maine and great Maine restaurants.  The package comes with two nights accomodations, Wine & Cheese Welcome Reception, One Three Course Dinner (you choose either Jonthan's Restaurant, The Old Village Inn or MC Perkins Cove), Breakfast each morning and a few extra hours on Sunday to relax in the Outdoor Hot Tub or stroll the Marginal Way.

August 15, 2014

Best Ogunquit Restaurants when in Maine for an August Getaway

 

Stonewall Kitchen Cooking Class Maine
Stonewall Kitchen Cooking Class Maine

 

Have you realized the vast array of dining experiences that Ogunquit, Maine has to offer?  We wouldn’t want you to miss out so here are a few of our favorites for you to try if you visit us this August.

If you’ve found your accommodations in Ogunquit Maine with the Meadowmere Resort then you’ve just got to try Jonathan’s Restaurant.  You can’t beat the convenience and location a quick walk from your room and you’re there. 

But what makes it special? 

Well let us start with the food – this family owned and operated restaurant also has Jonathan’s Farm down the road so their lamb and many of their fruits and vegetables are local and sustainable.  They even have a special Chef’s Table menu offering hand-crafted dishes using only the freshest local and sustainable ingredients because nothing beats the flavor of quality locally grown food!

Then there's the entertainment it can’t be beat, from the local art and beautiful gardens to the piano bar and 400 gallon Aquarium there is always something to enjoy.   Of course their Premier Tickets will get you dinner & a show.  Take a look at Jonathan’s year round concert series and enjoy artists such as Bob Marley, Ben Taylor coming us this August!  Also featured this year have been Paula Poundstone, Craig Campbell, Judy Collins and so many more.  Get  a 10% discount on accommodations in Ogunquit Maine when you show that nights concert ticket at the Meadowmere Resort.

A wonderful experience for your Maine Getaway.  With regular classes year round it’s a must –view the menu in advance and choose the best fit for your palate; enjoy cuisine ranging from Italy to Asia and the Maine classics we all love.  The class includes generous portions of each course, beer or wine, live Chef Demonstrations, great tips & facts and a complete recipe packet so you can recreate meals at home.  Featured classes this August include Venire a Cena with Lobster Risoto, Stick to Your Ribs will create Smores Whoopie Pie, and Summer Picnic with Buttermilk Fried Chicken.

Located in the heart of Ogunquit Maine you’ll find Artisanal Pizza & Craft Beer.  That’s gourmet stone oven pizza paired with hand crafted local & imported beer.  Their seasonal wine or beer tasting menus are a great way to expand your knowledge and so much fun!  Find out more about special Craft Beer packages including Cornerstone and accommodations in Ogunquit Maine.

Also in August heading north from Ogunquit Maine you will find Freeport with outlet shopping including the popular L.L. Bean store it’s a great day trip.  This August Wolf’s Neck Farm will be offering their Family Barn Yard activities along with Farm to Table Dinner.  

 

 

March 31, 2014

April Showers - Ogunquit Springs into 2014 Season

Lobsterman

Okay - so at the Meadowmere Resort, we know Maine is known for Lobster. Lots of Lobster. Our state critter is everyone where - from lobster candy to lobster traps to lobster hats to lobster pots - you get the idea. But one place where we all seem to agree that lobsters should be: in our Maine restaurants. On the plate, in the roll, lazy man or whole.

Why does the Meadowmere Resort family have lobster on the brain this week? It's because Ogunquit is gearing up for the season! Which means some of our favorite and best Maine lobster restaurants are opening for the season. Here are a few Ogunquit Maine lobster restaurants coming to the 2014 season for you!

  • LobshackLobster Shack, Perkins Cove - Nothing like their classic lobster roll eaten on the side of the pier as lobstermen go in and out for their catch. Ayuh - that's some fresh Maine air on the side!
  • Ogunquit Lobster Pound - This spot is just too much fun. With live lobster tanks to watch for hours, picnic style seating and ample parking. Perfect family pick.
  • Barnacle Billy's - The grand-daddy of the Ogunquit Lobster Experience. Bibs, crackers, steamers on the side, indoor or outdoor seating, Mainers calling your order number. And a rum punch to wash down all that buttery goodness.

And it's not just Ogunquit's lobster restaurants that has us looking forward to the 2014. Our team is gearing up too. Check out a few of this past week's service stories:

  • Making coffee in our West Meadow Pub is an important task. We all know how a little gas in the tank helps start the day. But for one guest, herbal tea was the request. Janet searched the pub and could not find an herbal tea that worked. She then remembered that she had some herbal tea in her housekeeping cart just for special requests. Janet made a personal trip to the guest's room to deliver the tea. Making a great start to this guest's day!
  • Occasionally Meadowmere guests travel to Ogunquit Maine with quite a lot. Even having to ship boxes ahead of time. When not alerted of the shipment in advance or labeled to the guest name, boxes often go to the hotel delivery drop. When Matt discovered a group of boxes there, he quickly realized that they belonged to a group of guests joining us for a Jonathan's concert. Matt gathered up the boxes and personally delivered them to Jonathan's - Ready for show time!

February 20, 2014

Restaurant Week

This Week's Stories! 

This week in Portsmouth theres Restaurant Week. Don't miss out on your chance to enjoy an incredibly delicious meal at one of its many restaurants! 

• Jodi, a housekeeper, had a room of guests staying at our Southern Maine Resort, who were about to head out for the day. They had a young child with them so Jodi kindly offered the child her bag of goldfish to have for her ride.

• While cleaning a room, Janet a housekeeper overheard the guest who had just checked out in the hall chatting with some other guests. He had left some clothing behind so Janet had bagged it up for him gave it to him. 

"Every company’s greatest assets are its customers, because without customers there is no company." -Michael LeBoeuf

February 10, 2014

That Place in Ogunquit Restaurant

In Ogunquit there are many restaurants to choose from while vacationing here at the Meadowmere Resort! One of which is a place called That Place in Ogunquit. Its unique ambiance of a modern vivacious bar and restaurant with a relaxing lounge area welcomes all. Offering savory steaks, unique seafood dishes, and original appetizers there’s nothing not to love about this newly renovated restaurant. Whether you’re looking for a romantic dining experience or a casual night out That Place is the place to go. 

If you're looking to spice up your at home entrees check out That Places' recipe for their Slow Roasted Red and Gold Beet Salad with Roasted Shallot Vinaigrette for inspiration.

05-03-14

October 25, 2013

ServiceStories-Oct24,2013

This Week's Stories!

This weekend is a special weekend for the town of Ogunquit, Maine. OgunThis weekend Ogunquit hosts "Ogunquitfest", perfect excuse to stay here at the Meadowmere, Maine family vacation resort.
Starting on Saturday, Ogunquitfest will be having a car show, wine tasting, pumpkin painting, ghostly tours, a silent movie at our local movie theatre, and a "Carnival of Chaos" at Main Street bar. Not to mention on Sunday there will be a costume parade, our infamous bridge to beach bed race, and Perkins Cove high heel dash. Don't miss out and book a room for you and your family while they are still available! 

•   Josh, one of our runners, was cleaning in the pool area when he overheard a mother and daughters were saying how they forgot goggles. Josh let the family know that the front desk kept a box of extras that they could pick from. The guests and girls were so thrilled to have goggles! The father saw Josh over in the pub and asked of local restaurants that delivered and Josh told him of a few he knew personally. Josh then came to the front desk to seek more options. He got names and phone numbers and the guest was so happy! He was so pleased in fact that he spoke to the manager on duty about how satisfied he was of the service Josh provided for his family during his Maine family vacation.

•   Guests were departing and had their hands full with luggage and wine glasses. The guests' mentioned they were bringing the glasses back to Jonathans. Janet, our housekeeper, kindly took the glasses to save them the trip and brought them to Jonathans herself.

•   Janet was cleaning a luxury suite when the guests came back to the room. SwansMaking small talk, Janet found out the guests came for a romantic Maine getaway in celebration of their anniversary. While they patiently waited for Janet to finish cleaning, the guests ended up coming back to a room with towel swans, chocolates, and a personal card to their room from Janet.

 

"Merely satisfying customers will not be enough to earn their loyalty. Instead, they must experience exceptional service worthy of their repeat business and referral. Understand the factors that drive this customer revolution." - Rick Tate

 

Thank you for letting us share this week's service stories with you. Each week we hope our little differences help bring a smile to your face - remember, service is not dead. It just took a vacation to Maine!

 

October 14, 2013

ServiceStories-Oct17,2013

This Week's Stories!

This weekend commences Harvestfest, yet another reason to come to our Maine Fall family vacation resort! Harvestfest is known for its live bands and performers, local food vendors, marketplace vendors, and local crafters. Part of the weekend is dedicated to Kidsfest that includes pony rides, games, pumpkin carving, face painting, and horse-drawn wagon rides. Don't miss out on the celebrations this weekend!

•   One of our housekeepers, Janet, was folding laundry when a guest asked her for an ice bucket. Janet mentioned that there should be one in the room but that just in case she would bring an extra to their room. The guest mentioned they were drinking champagne, so Janet wisely got him a silver ice bucket from the pub, filled it with ice, and added champagne glasses to be delivered to the room.

•   Sheila, a front desk agent, called the desk saying that she tried purchasing a coke from the machine in the East Meadow building but could not get it. VendingThe guest went to Jonathan's to get change as the machine would not take dollar bills. However, after getting change the machine would still not release a drink. Sheila immediately went over to assist the guest. She brought a coke over when meeting her and the guest was extremely happy at the unnecessary ordeal it became.

•   Josh, one of our runners, was approached by a guest having difficulties with their heat. Josh instantly realized they needed the new batteries for the thermostat and resolved the issue.

 

"Merely satisfying customers will not be enough to earn their loyalty. Instead, they must experience exceptional service worthy of their repeat business and referral. Understand the factors that drive this customer revolution." - Rick Tate

 

Thank you for letting us share this week's service stories with you. Each week we hope our little differences help bring a smile to your face - remember, service is not dead. It just took a vacation to Maine!

 

October 03, 2013

ServiceStories-Oct3,2013

This Week's Stories!

Who's not glad they live in a world where there are Octobers? We sure are, here at the Meadowmere with our many Maine holiday packages! Fall Come check out our festive decorations of cornstalk, fall flowers & foliage, and unique pumpkins.. Ever seen a popcorn pumpkin? Didn't think so.. Don't miss your last chance to make reservations for the Columbus Day Weekend! The three night holiday weekend package includes a delectable dinner at one of three local restaurants, a welcome wine & cheese reception, complimentary deluxe continental breakfast each morning, and a late check out of one o'clock. Who can say no to that?

•  Jackie, one of our housekeepers, was at the front desk Friday morning when an older guest passed behind her and lost his balance. Jackie quickly caught his arm and prevented him from forcefully hit the ground. He could have really hurt himself if she hadn't been there to sturdy his fall to the ground. 

 

"Merely satisfying customers will not be enough to earn their loyalty. Instead, they must experience exceptional service worthy of their repeat business and referral. Understand the factors that drive this customer revolution." - Rick Tate

 

Thank you for letting us share this week's service stories with you. Each week we hope our little differences help bring a smile to your face - remember, service is not dead. It just took a vacation to Maine!

 

September 11, 2013

ServiceStories-Sept5,2013

This Week's Stories!

Hello Fall! AppleThis week commences the beginning of September Fall Festivities. And here at the Meadowmere, a Maine family vacation resort,  we have begun our apple picking in preparation for the cider season. Don't miss your chance to celebrate accordingly like we are with apples and warm cider in our lobby!

 

• When Donna, our housekeeper, was cleaning a guest's room as she noticed that someone was sleeping on the floor on top of some sofa cushions. Donna brilliantly wrapped the cushions with a sheet and set up a blanket for the guest to enjoy a more comfortable sleep. The little boy found Donna right after she departed their room eager to give her a big hug for her kind efforts.

• Matt, our runner, Ladycame across a woman in the Tea Room reading a book who said her neck had been bothering her. She was doing physical therapy exercises in the Tea Room and asked Matt if he could have a pillow. Matt did so happily and the guest was extremely relieved!

 

 

• Janet, our housekeeper, was cleaning a room and found an earring in the bed. She placed it on the nightstand and left a note for the guest.

"There is no hospitality like understanding." - Vanna Bonta

 

Thank you for letting us share this week's service stories with you. Each week we hope our little differences help bring a smile to your face - remember, service is not dead. It just took a vacation to Maine!

 

August 26, 2013

ServiceStories-Aug22,2013

This Week's Stories!

It's five o'clock somewhere! Here. BandEvery day at our West Meadow Pub happy hour! Families, couples, and even singles are mingling here at one of Southern Maine Reort's finest while the summer winds down.. Every Saturday there is live entertainment so come and get your party started while you still have time! Cheers to the end of summer!!

 

• This week Whitney, our housekeeper, was stopped by a guest in the hallway. The guest was looking for a small store on property as Whitney then informed her that there was not. The guest was in desperate need of products. Whitney directed the guest to the front desk where the appropriate products were located. The guest was so grateful for Whitney's assistance! Girl power!

 

Luggage

• Going on vacation is awesome! But packing all that luggage can be such a drag.. Literally.. This week Janet, a housekeeper, assisted a guest with heavy luggage up the flight of stairs. The guest was appreciative of Janet's kind gesture.

 

 

•  Gotta go, gotta go, gotta go right now! PeeSay those guests arriving after long drives to the Meadowmere Resort. One guest was looking for a bathroom and Tori happily directed her to the nearest restroom.

 

 

"Merely satisfying customers will not be enough to earn their loyalty. Instead, they must experience exceptional service worthy of their repeat business and referral. Understand the factors that drive this customer revolution." - Rick Tate

 

Thank you for letting us share this week's service stories with you. Each week we hope our little differences help bring a smile to your face - remember, service is not dead. It just took a vacation to Maine!

August 19, 2013

ServiceStories-August15,2013

This Week's Stories!

Celebrating something special? WaterMake your celebration memorable here at the Meadowmere Resort here in Ogunquit, Maine! With our various accommodations, the possible celebrations are endless! A romantic Maine getaway can be in order right here in Ogunquit where memories are made. Enjoy a romantic dinner at Jonathan's, an incredibly irresistible restaurant right next door to our property.

• During their stay some guests needed assistance cooling down their room. Our housekeeper, Janet, successfully helped in doing so as well as providing the same guest with a glass of ice water to take medication. Janet happily went to the nearest vending machine to get complimentary bottled water for the guest. Smiles all around!

• Guests staying with us one afternoon approached Whitney, our housekeeper, regarding their room not being cleaned. One of their children sneakily changed the sign to "Do Not Disturb" that morning. Whitney assured the guests not to worry and that she would take care of the service immediately. The guests were so appreciative for Whitney's concern and care during their stay!

• Anniversaries are a big deal here at the Meadowmere! Janet noted that it was a couple's anniversary during their stay and took action by providing swans with chocolates in celebration. The guests were just delighted with the surprise! Choc

 

 

 

"Merely satisfying customers will not be enough to earn their loyalty. Instead, they must experience exceptional service worthy of their repeat business and referral. Understand the factors that drive this customer revolution." - Rick Tate

 

Thank you for letting us share this week's service stories with you. Each week we hope our little differences help bring a smile to your face - remember, service is not dead. It just took a vacation to Maine!

July 26, 2013

ServiceStories-July4,2013

This Week's Stories!

Rain, rain go away! Well at least it's a warm summer rain who doesn't like splish splashing in the puddles and dancing along like Fred Astaire? It doesn't matter what the weather there is plenty to do like the Andy Warhol exhibit at the Ogunquit Museum of American Art or shopping in Ogunquit's fine boutiques, enjoy the amenities and all our southern maine resort has to offer.

  • I'm singing in the rain, just singing in the rain until I get my shoes wet. One of our guests who was traveling with the bus group was looking for something to dry her shoes with, she was using tissues without much success. Sophia asked if she could be of help and the guest asked for some paper towels or something thicker than the tissue, she remember that we had a roll of paper towels in one of the maid's closets and went and retrieved the roll for the guest. She told the guest to take the entire roll with her in case she needed it again in the rain, the guest was delighted and advised she would share the towels with the rest of her party.
  • If you are a wine connoisseur you have the very best and also your favorite. Janet noticed that one of our repeat guests was celebrating an anniversary, she also noted that their favorite type and brand of wine, she purchased the cabernet and had it placed in their room, the guest was not only delighted by the kind gesture but completely blown away by her attention to their preferences.

 

"You’ll never have a product or price advantage again. They can be easily duplicated, but a strong customer service culture can’t be copied." -  Jerry Fritz

Thank you for letting us share this week's service stories with you. Each week we hope our little differences help bring a smile to your face - remember, service is not dead. It just took a vacation to Maine!

June 28, 2013

ServiceStories-June10,2013

This Week's Stories!

It's raining, it's pouring, the old man is snoring - don't stay in bed, get up and get out with us! Join us at our Maine coastal resort and relax, dine and shop. Looking for a little indulgence why not get a massage at our Maine spa resort? Don't let the rain make you blue come and paint the town red, Ogunquit is the place to be and soon it will be bustling with busy vacationers and beach goers!

  • One of our guests had twisted her ankle but did not want to go to the hospital, the guest was very embarrassed about the situation but was in pain when she tried to walk or put any weight on her ankle. Matt went to Ogunquit Remedies the local pharmacy and purchased an ankle wrap for the guest to give her a little support so she could get around and did not have to go to the hospital.
  • I may not have what you need, but I will find a way to get it. Tracy was working with a guest who had booked our efficiency suite and was upset and wanted cooking utensils and a few extra drying towels for the dishes, she did not have immediate access to the items that the guest had requested but purchased the items for the guest and had them delivered to the room. She gave them such personal attention and let the guest know while the beginning of their stay had not been perfect that she truly cared and was there to help, the guest was very grateful for her assistance and going the extra mile to make their stay a success!
  • Celia was cleaning a room when the guest returned and was looking fervently for their cell phone charger, the guest was upset as his phone was about to die and he seemed to have misplaced his charger. They determined that Celia's cell phone may have the same kind of cell phone so she retrieved her charger for the guest to use during his stay. The guest returned upon his departure and sang her praises for being so generous with her personal property.

 

"The only way on earth to multiply happiness is to divide it." - Paul Scherer

Thank you for letting us share this week's service stories with you. Each week we hope our little differences help bring a smile to your face - remember, service is not dead. It just took a vacation to Maine!

May 05, 2013

ServiceStories-April29,2013

This Week's Stories!

Doing good makes you feel good, there is no better way to lift your spirits then to lift the spirits of those around you. We have the perfect feel good stay for you, check out our Hopitality for Humanity specials you stay will help fund the building projects of those in the local Maine area so pay it forward. Also check out our Marginal Way Stays, we love the Marginal Way and we know you do to, help us preserve this local treasure for years to come.

  • There is nothing like a hot cup of tea when you are feeling under the weather. That tea is even more soothing when it is delivered to your door with a big smile. Celia was working in the East building when the guest who's room she was attending mentioned that she was not feeling well, she asked if there was anything that she could get for the guest. The guest replied that she would love a cup of tea, Celia retrieved the hot cup of tea for the guest and delivered it to her room with a couple of extra tea bags and a big smile wishing her well.
  • Our love is like a fine wine, it gets better with time! Two of our guests were celebrating their anniversary and Janet noticed this on her daily service sheet, she had a bottle of wine and made swans for their bed, the guest was so surprised not only had they splurged to upgrade their stay to a Luxury Suite with Jacuzzi tub and fireplace but now they had a wonderful bottle of wine to enjoy in front of the fire.

 "Do not forget small kindnesses and do not remember small faults." - Chinese Proverb

Thank you for letting us share this week's service stories with you. Each week we hope our little differences help bring a smile to your face - remember, service is not dead. It just took a vacation to Maine!

ServiceStories-April8,2013

This Week's Stories!

Spring days are to be enjoyed and reminds the soul how to relax and take the time to absorb nature's waking beauty through all of the senses. What are your favorite awakening spring traditions, for some it's cleaning out the old clutter and making room for the new for others it's the start of seedlings soon to be summer's favorite treats. Whatever your favorite Spring is the time for new beginnings, start yours with us! 

  • I like my sugar with coffee and cream. Janet was working in the South building when a guest approached her and inquired if the pub was open so they could get some creamers and extra sugar for their morning coffee. Janet retrieved the coffee accoutrements for the guests following two days so they could enjoy their coffee.

 "Do not forget small kindnesses and do not remember small faults." - Chinese Proverb

Thank you for letting us share this week's service stories with you. Each week we hope our little differences help bring a smile to your face - remember, service is not dead. It just took a vacation to Maine!

April 10, 2013

ServiceStories-March25,2013

This Week's Stories!

Well March is proving to not play by the rules this year. As the saying goes it comes in like a lion then it goes out like a lamb or visa versa, this year it appears that March is coming and going as a lion this year. Please Mother Nature be kind and no more snow, we are ready for Spring and excited to walk the Marginal Way and enjoy the cafe seating outside in downtown Ogunquit. What is your favorites Spring time activity? 

  • There is nothing sweeter than chocolate and no better way to celebrate a birthday then with a Chocolate little bit of chocolate indulgence from the local candy store. Janet noticed that one of her arrivals was celebrating her birthday while with us, during her break she walked downtown to the candy shop that hand makes all of its won confections by hand and purchased a small box of chocolates to place in the guest's room. The guest was very surprised and delighted with the token and acknowledgement of her birthday.
  • It is a mystery how one sock always goes missing. One of our guests reported that they were missing a sock Sockand wondered if it was possible that the housekeeper had found it, Jeremey had cleaned the room the day before and remembered completing a linen change. He went down to laundry to search for the missing sock and returned it to the guest.

 

"A good deed is never lost: he who sows courtesy reaps friendship; and he who plants kindness gathers love." - Basil

Thank you for letting us share this week's service stories with you. Each week we hope our little differences help bring a smile to your face - remember, service is not dead. It just took a vacation to Maine!

April 08, 2013

ServiceStories-March11,2013

This Week's Stories!

When Irish Eyes are laughing...May the luck of the Irish be with yee! St. Patrick's Day is more than green beer and corned beef it is a day to celebrate the patron saint of Ireland, Saint Patrick. Don't Saint patricksforget to make your plans now, we wouldn't want your luck to run out.

  • Can I give you a hand? Matt was finished work for the day, it had been a busy day full of shoveling out vehicles and clearning lots. On his way out he noticed a guest with their hood up. He pulled up next to the guest and asked what the issue was, the guest stated they had blown a break line. He offered to go and pick up the parts necessary to fix the issue as the guest was unable to drive and was not looking forward to having the vehicle towed and an expensive trip to the garage. The guest was delighted and he was happy to help.
  • Happy Birthday to you, Happy Birhday to you. Jen noticed that a guest in her section was celebrating a birthday, on her way in the following day she stopped at one of her favorite bakeries and picked up a special cupcake and place it in the room during the day's stay overDecaf service. The guest was so surprised and blown away she left a little note thanking her for making the birthday a special one.
  • Coffee with a smile, many of our guests have special preferences and we do our best to accommodate when they stay with us. One of our long time guests had just gotten into an accident on his way to the resort, he was fine but his car was not. During the next day Tracy stopped and picked up Dunkin Donuts coffee, the guest's favorite, and a special glazed donut so that the guest did not have to worry about venturing out in the rental car.

 

"He that will not apply new remedies must expect new evils; for time is the greatest innovator." - Francis Bacon

Thank you for letting us share this week's service stories with you. Each week we hope our little differences help bring a smile to your face - remember, service is not dead. It just took a vacation to Maine!

ServiceStories-March4,2013

This Week's Stories!

In like a lion, out like a lamb. Let's hope that March is as meek as a lamb Marchbecause it sure came in like a lion. Don't forget about our Mud season deals, check out our Spa Package for a little indulgence. Nothing like a clay mask and exfoliation to get you ready for the spring renewal. Don't forget to hippity hoppity over to our website and check out our Easter Package. Think Spring!

  • Which way is up? Matt noticed a guest in the connector in the South building who was looking at the signs posted and clearly looking for something. He inquired if he could help the guest admitted they were looking for the Honeymoon Arch Suite. Matt ushered the guest to the parking lot and helped them find a a spot close to their room and then showed them to their suite.
  • Wine is just fine, if you can open the bottle. One of our guests called down late one evening in ThCAQUBZ35 a bit of a panic, they had a lovely bottle of wine but no way to open it. Eric brought the guest up a wine opener and two wine glasses, the guest was much more relaxed once they were able to enjoy their merlot.

 

"The mind is like a parachute! It only works when it's open." - unknown

Thank you for letting us share this week's service stories with you. Each week we hope our little differences help bring a smile to your face - remember, service is not dead. It just took a vacation to Maine!

April 02, 2013

Plan a spring vacation to Ogunquit Maine

Spring in Maine is a wonderful time of year to visit. Here’s how to convince your friends and family to take that Maine vacation – in mud season.

Mud. Rain. It’s a tough sell to head to the Maine Beaches – even with good tires. No one likes the idea of becoming My Cousin Vinnie. But hey, here’s how to tell friends it’s the perfect escape. After all Maine lobster and shopping at L.L. Bean happens every day. Walk along the rocky Maine coast of Marginal Way in Ogunquit, miles of blooming flowers and cross country trails, and no signs of those summer crowds. Just grab a slicka’ (Maine speak for a raincoat) and go.

These are some reasons why spring is the best month to come and visit Ogunquit Maine.

So, how do you convince your friends, your family to visit Maine when the mud is upon us?

Step 1: Book a hotel room at the Meadowmere Resort in Ogunquit Maine.

There are options – resort rooms, family suites, suites with fireplaces, suites with Jacuzzis – even suites with both. We purposely did this so you can convince your family, your girlfriend/boyfriend/husband/wife/partner, your friends - whoever you have in mind for this Maine trip. Heck, springtime in Maine is long; you could make several trips out of this campaign.

You’re welcome.

Step 2: Plan your travel to Maine.

If you’re within driving distance, just hop on 95, take exit 7 for Ogunquit and presto – spring vacation in Maine. If that’s a bit of a haul, the newly expanded Portland Jetport is just 40 minutes from the hotel, and serves a wide variety of airlines. If this finds you carless, fear not – the hotel features TV room, spa, outdoor and indoor Jacuzzi and is walking distance from restaurants, shops, Marginal Way if you feel adventurous. If your trusty car is handy, explore more my friend.

Step 3: Plan to visit attractions.*

Ogunquit’s got some great attractions and things to do, year round - only now without the crowds. Start with this list of Things to Do in Southern Maine in the Mud  Season.

  1. Walk Marginal Way – Call us crazy but you can grab an umbrella (we even have Meadowmere ones) and get one heck of an ocean view. Even better, with a sprinkle or two, you can hit the trail, claiming your daily exercise to justify lots of Maine lobster.
  2. Jam it up – Stonewall Kitchen is just minutes away and free samples abound. From chocolate sauces to Maine blueberry jam to homemade treats, this is a full afternoon of fun – especially if you take a tour or a cooking class (which also involves wine – a nice perk on a rainy day).
  3. Head north – or south and shop, shop, shop – Ok, so if this trip is with your husband, he might feel differently. But you can convince him the heading south to Kittery Outlets is worth it – Roberts Maine Grill has oysters, flat screen tv and Moxie. And to the north, LL Bean has an
    entire hunting division. So there. All manly things to do in Maine.
  4. See what’s brewing in Maine – The Maine Beer scene is amazing. Tully’s in Wells is like a magic carpet ride for beer lovers and Federal Jack’s is just up Rt 1 in Kennebunkport. In pinch, Cornerstone in Ogunquit brings all that closer – artisan beer and gourmet pizzas. Tasting
    craft beers in a cozy Maine pub beats the couch at home.
  5. See old things – as in Antiquing. A snooze fest, you say? Not so fast – the Maine Antiquing corridor has everything from sports memorabilia to Johnson’s Historical Museum to lighthouses. Throw in the thrift stores and you have yourself a regular bazaar of Maine treasures at your
    fingertips.
  6. Eat – as in lots. Maine lobster is just the start. From restaurants with ocean venues to classic diners to famous hot dogs. Just eat. A long winter is over after all and you need the fuel to survive.

Now, if you follow these steps (very easy 1-2-3), not only will you have convinced your friends, family and neighbors to visit Maine in the spring, you’ll actually get some rest and relaxation to boot.

See you this Spring!

*This comes with a caveat question ‘What if it really pours?’ Built in back up plan - Amenities. Pack the swimsuit and enjoy the hot tubs. The Roman Spa is a salt water therapeutic tub so you can justify having to spend hours in it to anyone. And if you need more to relax, massage is available onsite – from the quick 30 minute Swedish (so no one will miss you after you convinced them to take a Maine trip with you) to full 90 minute deep tissue treatments (again, it’s a form of therapy and your friends will be jealous at how relaxed you are). Game room means your inner kid can challenge your companion in billiards, air hockey, car racing. The entertainment and subsistence even comes to you –
there’s room service and live music on weekends.  You might find yourself cheering FOR rain.

January 05, 2013

ServiceStories-December24,2012

This Week's Stories!

The holidays are a time to create memories and be with the ones you love. Traveling can be stressful around the holidays and sometimes it feels as there is too much to do and never enough time. If traveling during the holiday season just remember to make a little time for yourself and just breath.

  • Traveling with food restrictions can be tricky luckily we have a wonderful and knowledable staff who is always willing to make suggestions for each guests' needs. Kyle maintains the Stress dining binder for the hotel lobby and is very knowledgable about recommendations in the area. Upon arrival one of our guests inquired where she could dine as she had gluten restrictions on her diet. It was a Tuesday evening and being near the holidays most of the restaurants with gluten-free options were closed. Kyle was able to suggest the Cape Neddick Inn and also called ahead to see if reservations were necessary and to advise the kitchen of the guest's requirements. Guests returned from dinner and made it a point to stop by the desk to thank Kyle once again for his recommendation and rave about their wonderful dinner.

"If you love your customer to death, you can't go wrong." - Graham Day

Thank you for letting us share this week's service stories with you. Each week we hope our little differences help bring a smile to your face - remember, service is not dead. It just took a vacation to Maine!

December 22, 2012

ServiceStories-December10,2012

This Week's Stories!

Why not start your New Year’s resolution early with a membership to the award winning fitness facility. There is nothing like the gift of good health for the holiday, show them you care and purchase a gift certificate for a one, three, six month or full year membership to our health
club.

  • But baby it's cold outside…A large group of guests were gathered and heading out to walk to Holiday dietbreakfast in town. As the ladies departed one of them dropped their earmuffs in the hallway. Ashley found them and dashed out the door to find the group so that the earmuffs could be returned to the guest and she wouldn't get cold on their walk.
  • Perkins Cove is a favorite area for holiday shoppers. One of our first visit guests was looking for directions to the best shopping spots in town. Crystal retrieved a map from the front desk and pointed out a few of her favorite places to go. The guest was delighted and returned with many bags later that afternoon and was happy to report they had checked almost everyone off of their shopping list.

"Rule 1: The customer is always right. Rule 2; If the customer is ever wrong, re-read Rule 1." - Stew Leonard, CEO Stew Leonard's

Thank you for letting us share this week's service stories with you. Each week we hope our little differences help bring a smile to your face - remember, service is not dead. It just took a vacation to Maine!

ServiceStories-December3,2012

This Week's Stories!

Baking cookies, sharing laughs and memories made… what are your favorite holiday traditions? If you are looking to start a new tradition, then look no further come and enjoy all Ogunquit has to offerHoliday tree during this magical season. Please don’t forget that we are a drop off of Toys for Tots.

 

  • Packing for the trip home is never as fun as packing to leave is, especially when it comes to packing wet bathing suits. Ashely was stocking her cart when the guest inquired if an extra bag was available, she gave the guest enough extra laundry bags for each suit case so that the wet suits would not get everything inside wet.Cookies
  • Nothing goes with holiday cookies like a hot cup of coffee or hot chocolate. Two guests had just returned from dinner at nearby Jonathan's and were disappointed to see that coffee service had ended in the lobby for the evening. Shelia offered to make them a fresh pot of coffee and retrieved mugs and cream and sugar for the guest to enjoy their after dinner treats.

"He profits most who serves best." - Arthur F. Sheldon

Thank you for letting us share this week's service stories with you. Each week we hope our little differences help bring a smile to your face - remember, service is not dead. It just took a vacation to Maine!

December 15, 2012

Plan a Winter Vacation to Maine

Entrance WinterWinter in Maine is a wonderful time of year to visit. Here's how to convince your friends and family to take that Maine Vacation  - off season.

Snow. Cold temps. It's a tough sell to head to the Maine Beaches. But hey, here's hot to tell friends it's the perfect escape. After all, Maine lobster and shopping at LL Bean happens every day. Walk along the rocky Maine coast of Marginal Way, miles of show shoeing and cross country trails, and no signs of those summer crowds. Just bundle up and go.

These are some of the reasons why winter is the best time of year to come and visit Maine.

So, how do you convince your friends, your family to visit Maine when the snow falls?

Step 1: Book a hotel room at the Meadowmere in Ogunquit Maine.

There are options - resort rooms, family suites, suites with fireplaces, suites with Jacuzzis  - even suites with both. We purposely did this so you can convince your family, your girlfriend/boyfriend/husband/wife/partner, your friends - whoever you have in mind for this Maine trip. Heck, winters in Maine are long; you could make several trips out of this campaign.

You're welcome.

Step 2: Plan your travel to Maine.

If you're within driving distance, just hope on 95, take exit 7 in Maine for Ogunquit and presto - winter vacation in Maine. If that's a bit of a haul, the newly expanded Portland Jetport is just 40 minutes from the hotel and serves a wide variety of airlines. If this finds you carless, fear not - the hotel features TV room, spa, outdoor and indoor Jacuzzis and is walking distance from restaurants, shops, Marginal Way if you feel adventurous. If your trusty car is handy, explore more my friend.

Step 3: Plan to visit attractions.*

Ogunquit's got some great attractions and things to do, year-round - only now without the crowds. Start with this list of Thing to Do in Southern Maine in the Off Season.

  1. Walk Marginal Way - Call us crazy but you can bundle up and get one heck of an ocean view. Even better, with snow covering, you can snow shoe the trail, claiming your daily exercise to justify lots of Maine lobster.
  2. Jam it up - Stonewall Kitchen is just minutes away and free samples abound. From chocolate sauces to Maine blueberry jam to homemade treats, this is a full afternoon of fun - especially if you take a tour or a cooking class (which also involves wine - a nice perk on a winter day).
  3. Head north - or south and shop, shop, shop - Ok, so if this trip is with your husband, he might feel differently. But you can convince him that heading south to Kittery Outlets (or north to LL Bean) is worth it - Robert's Maine Grill in Kittery has oysters, flat screen TV and Moxie. And to the north, LL Bean has an entire hunting division. So there. All manly things to do in Maine.
  4. See what's brewing in Maine - The Maine Beer scene is amazing. Tully's in Wells is like a magic carpet ride for beer lovers and Federal Jack's is just up Rt 1 in Kennebunkport. In a pinch, Cornerstone in Ogunquit brings all that closer - artisan beer and gourmet pizzas. Tasting craft beers in a cozy Maine pub beats the couch at home.
  5. See old things - as in Antiquing. A snooze fest, you say? Not so fast - the Maine Antiquing corridor has everything from sports memorabilia to Johnson's Historical Museum to lighthouses. Throw in the thrift stores and you have yourself a regular bazaar of Maine treasures at your fingertips.
  6. Eat - as in lots. Maine lobster is just the start. From restaurants with ocean venues to classic diners to famous hot dogs. Just eat. It is cold out after all and you need the fuel to survive.

Now, if you follow these steps (very easy 1-2-3), not only with you have convinced your friends, family and neighbors to visit Maine in the winter (heck, you could persuade a total stranger - like ice to eskimos), you'll actually get some rest and relaxation to boot.

See you this winter!

Jan11Snow3*This comes with a caveat question 'What if it snows?' Built in back up plan - Amenities. Pack the swimsuit and enjoy the hot tubs. The Roman Spa is a salt water therapeutic tub so you can justify havingt to spend hours in it to anyone. And if you need more to relax, massage is available onsite - from the quick 30 minute Swedish (so no one will miss you after you convinced them to take a Maine trip with you) to full 90 minute deep tissue treatments (again, it's a form of therapy and your friends will be  jealous how relaxed you are). Game room means your inner kid can challenge your companion in billiards, air hockey, car racing. The entertainment and subsistence even comes to you - there's room service and live music on the weekends. You might find yourself cheering FOR snow.

November 26, 2012

ServiceStories-November19,2012

This Week's Stories!

Did you know that Maine is the Pine Tree State? That's right Maine has the biggest population of pine trees and the white pine cone is actually our state flower. Winter unlocks the magic in Ogunquit, the ocean is a beautiful slate blue and the cardinals return to nests along the Marginal Way, with winter's first snow approaching what a wonderful sight to see. The stockings were hung by the chimney with care, what's in your stocking hope you were a good boy or girl this year and someone stuffed it with gift certificates from the Meadowmere! Come enjoy our winter wonderland!

  • Now that amore! One of our guest called down to request two wine glasses and two sets of Candlelitsilverware as they were going to pick up some italian at a local eatery. Tracy retrieved silverware and glasses from the pub as well as napkins and plates. The guest had requested that the items be left in the room for their return so she set up the plates and glasses on the table as well as a candle and a book of matches so that they could have a romantic candle lit dinner in their room.
  • Better than a pager. Janet knocked on the door of one of our stayover guests to clean their room, guest advised that they were going downstairs and would return when she was finished. Janet cleaned their room and then went down to the first level to find the guests. She found them in the tea room and advised that their room was ready for them. The guests were very impressed with her customer focus and for cleaning their room not only in a timely fashion but then seeking them out to let them know they could return to relax in their room.
  • We are happy to assist even when guests are looking for accommodations in other vacation Pinetree spots, our team is very knowledgeable on many different locations in Maine and happy to give advise and travel tips whenever we can. Sheila received a call from one of our repeat guests who was making her travel arrangements for next summer and had booked her trip to the Meadowmere but was looking for a great spot further north. Sheila suggested a wonderful place in Bar Harbor and advised guest of locations to stay and personal opinions from her travels to the area.

"He profits most who serves best." - Arthur F. Sheldon

Thank you for letting us share this week's service stories with you. Each week we hope our little differences help bring a smile to your face - remember, service is not dead. It just took a vacation to Maine!

November 13, 2012

ServiceStories-November5,2012

This Week's Stories!

The holidays are coming, yes it's true. Come relax before all the hassle, the decorating, the cooking, the in-laws. It's the perfect time to rejuvenate yourself before the busy season and maybe even pick up a few gift certificates for stress-free holiday gifts. Don't forget that November is for shopping, ask us about our deals for the Kittery and Freeport Outlets for the ultimate in holiday shopping savings!

  • The apple cider served in the lobby is a favorite of many of our guests and goes quickly,Hot tub especially on cold fall nights. Two gentlemen came to retrieve a cup on their way to the outdoor hot tub and were disappointed that the cider was empty. Sheila called the pub to see if more cider could be made. The pub was able to make another batch of apple cider and it was brought to the lobby, almost immediately there was a line of people. Sheila was able to slip away from the desk for a moment and retrieve two cups and delivered them to the guests in the hot tub, they were delighted and surprised that she went out of her way to not only inquire about their request but also to personally deliver it to the guest.
  • An extra set of hands is always appreciated, especially in the morning before you've had yourCoffee coffee. Crystal was cleaning the lobby when she noticed a guest returning from the pub with his hands full of coffee, she rushed to the door to help him and held it open so he wouldn't spill any of his coffee.

"If we keep doing what we're doing, we're going to keep getting what we're getting." - Stephen Covey

Thank you for letting us share this week's service stories with you. Each week we hope our little differences help bring a smile to your face - remember, service is not dead. It just took a vacation to Maine!

October 26, 2012

ServiceStories-October22,2012

This Week's Stories!

This year's OgunquitFest was a huge success! Thank you to all who came out to cheer on our winning team at the Bridge to Beach Bedrace, we look forward to next year's events and defending our first place title. With October almost in the rear-view mirror and the holidays right around the corner we are gearing up for a fabulous holiday season. Check out our Thanksgiving package and leaving the cooking and cleanup to us, come celebrate Turkey Day by the sea!

  • Suggestion box worthy! All of our staff is knowledgable on various areas of the resort, Cookingamenities, room types and happeinings in town. Mike, who works in our housekeeping department, was cleaning the hallways in the South building when he greeted a first time guest who was very much enjoying their stay but had a few concerns. He listened to the guest's concerns and polietly offered solution to each. The guest was unaware of our Apartment suite as they were disappointed that their room did not offer any cooking facilities and dining out each evening was becoming a bit expensive on their extended getaway. He explained the Apartment is equipred with full kitchen and living room and also offered a time frame for future stays that would better accomdoate the guests needs. He made a lasting impression on the guest and a repeat patron for sure.
  • It can be difficult to acclamate yourself to new surroundings. Ashely was getting her Lost housekeeping cart ready for the day when a guest approached her and inquired where the indoor hot tub was located, she escorted the guest to the Roman Bath and pointed out the best route for the guest to take from her room. She also showed the guest to the fitness facility where changing facilities are available and where to get towels for all water amenities at the front desk. The guest was delighted with the personal attention and impressed with her knowledge and willingness to help.

"Customer service means projecting a positive image." - Unknown

Thank you for letting us share this week's service stories with you. Each week we hope our little differences help bring a smile to your face - remember, service is not dead. It just took a vacation to Maine!

October 07, 2012

ServiceStories-October2,2012

This Week's Stories!

What is your favorite thing about fall? We love the leaves rustling under our feet as walk the along the Marginal Way. The fall colors are beginning to change and this foliage season is sure to be a brilliantLeaves one. Come and enjoy all your favorite things about fall and check out these upcoming all festivals, OgunquitFest and HarvestFest.

  • Getting around on crutches is hard enough, one of our guests had a broken ankle and was having difficulty getting around. Matt brought the guest and his luggage to the guest's room. The guest was part of a larger group we had here on property and had dinner plans at Jonathan's next door, once again Matt escorted the guest to Jonathan's in the golf cart. It was a rainy weekend and when the rest of this group saw his personal chauffeur they all requested rides over to the restaurant so they wouldn't have to walk in the rain, Matt happily obliged and none of the group had to walk in the rain to enjoy their dinner and festivities nextCrutches door.
  • When we notice or are informed of guests preferences we make note so that we can accommodate the guest's next stay and have their preferences set up before they arrive. Janet was cleaning one of our Luxury Suites when she noticed that the guest had moved the table by the window and had placed their television near the window. Janet made note of the guest's room set up and their preference was added to their account so that we can have the table in their preferred location before their next arrival.

 "Championship customer service isn't a matter of what you think it is. It matters what the customer says it is." - Ray Pelletier

Thank you for letting us share this week's service stories with you. Each week we hope our little differences help bring a smile to your face - remember, service is not dead. It just took a vacation to Maine!

September 30, 2012

ServiceStories-September24,2012

This Week's Stories!

What makes you think of fall? Is it that first cool night when you can see your breath as you walk the Marginal Way or is it that first cup of hot apple cider? There are so many things to love about fall and it is truly a magical season full of color and comfort. Come and enjoy Ogunquit in every season and let us know which is your favorite. Don't forget about the upcoming festivals like HarvestFest andFallOgunquitFest.

  • Decisions, decisions, which one do I pick? Sheila was assisting a walk in guest who was trying to decide on a room type for the evening. Guest requested to see the room before they completed the reservation. Guests were elderly and did not seem to fully understand the directions give to the room. She personally escorted the guests to the room and showed them the different amenities along the way. They got a personal tour of the property and even extended their stay the following day.
  • Guests in our Luxury suites wanted breakfast in bed, what could be more relaxing? The guest wasBreakfastfinished with their breakfast and was heading out to return his tray to the West Meadow Pub, Janet offered to take the tray and trash for the guest. She also inquired if the guest enjoyed their breakfast. The guest stated it was delightful and just the thing to get them going in the morning and now they were ready to explore Ogunquit.

 "Great opportunities to help others seldom come, but small ones surround us daily." - Sally Koch

Thank you for letting us share this week's service stories with you. Each week we hope our little differences help bring a smile to your face - remember, service is not dead. It just took a vacation to Maine!

August 31, 2012

ServiceStories-August28,2012

This week's stories!

August may be over but there is still plenty of nice weather to enjoy in Ogunquit! The sand is still warm and so is the water so dive in and make your splash today. Back by popular demand it's our dinning package, come Eat, Drink and Be Merry!

  • Allergies are no fun, especially when it limits the food you can eat. Genine was replenishing thePeanutbreakfast offerings when a guest inquired if there was anymore coffee cake besides what was already on the buffet. The guest explained that her daughter had an extreme allergy to peanuts and really wanted a piece of the coffee cake but was unable to enjoy it due the contamination of the other offerings which contained peanuts. Genine went to the kitchen to retrieve a piece of fresh coffee cake from the baking pan, she put on gloves, got a new knife and a fresh plate and delivered the yummy cake to the young guest.
  • All I need is place to rest my weary bones, Sheila received a heartfelt call from a guest who was looking to take her elderly mother away on a road trip. The guest explained that this would be her mother's first outing since losing her father and it was important that everything was just right. The guest wanted a big comfy chair for her mother to rest in after their excursions around town. The guest's mother also just under went hip surgery and she preferred to sleep sitting. Sheila coordinated with the housekeeping supervisors so that a wing-back chair could be placed into the guests room and she could enjoy her stay.
  • What does your mother always tell you? Don't leave wet towels on the bed. Ashley was cleaning aTowelsstayover room when she noticed that the guest had left their soaking wet towels from the pool on the bed, this was surely an oversight and mom would be displeased when they returned to find their towels had also dampened the bed. Ashley changed all the bedding and left a fresh stack of pool towels on the end of the bed for their next trip to the pool. 

"Be everywhere, do everything, and never fail to astonish the customer." - Macy's Motto

Thank you for letting us share this week's service stories with you. Each week we hope our little differences help bring a smile to your face - remember, service is not dead. It just took a vacation to Maine!

August 18, 2012

ServiceStories-August14,2012

This week's stories!

It's nearly the end of summer, but there is still plenty of time to book your Ogunquit getaway! Grab a towel and soak up the last of the sun's rays at the Ogunquit's Main Beach. A scenic stroll down Marginal Way is a perfect family outing, but if you are looking to add some adventure to your vacation, check out our "Ohm and Foam"Surf and Yoga Package. Join us at the Meadowmere in the West Meadow Pub for some of the last summer deals of the season. Fall is just around the corner, so come and get in while it lasts!

  • One of our guests had ordered a wine and cheese basket to be delivered to their room prior totheir arrival to surprise hi party. Unknowingly the guest ordered a bottle of red wine when his party only drinks white wine. He called to see if the wine could be chilled and was advised that it was a red wine. He questioned to see if the wine could be switched before they arrived.  AriannaMosquit went to the pub to see if we had the wine selection available, unfortunately we did not. She took the bottle of wine back to Village Food Market to exchange it for the guest. She had to walk down to the market because the traffic was so heavy due to the rain that she would not have made it there and back before the guests arrived. The guest was delighted and his party was none the wiser to his mistake with the bottle of red wine.
  • How many times as a child did your mother tell you to hold her hand or look both ways when crossing the street? One of our guests was traveling with her small son for a special mother-son mini vacation. She had her hands full filling the car, Alec noticed her packing the vehicle and asked if he could be of assistance. She asked if he would hold her young son's hand in the parkingDog groom lot while they she finished loading the car.
  • We have many wedding parties that stay with us to celebrate their big day. Tracy was working at the front desk when a guest approached the desk to get directions to his room, he was lost and had his hands full, he was responsible for carrying the tuxes and his suit case but had lost his groom's men. Tracy escorted the guest to his room and carried his suite case so he could properly carry the tuxes.

"Customer service is awareness of needs, problems, fears and aspirations." - Unknown

Thank you for letting us share this week's service stories with you. Each week we hope our little differences help bring a smile to your face - remember, service is not dead. It just took a vacation to Maine!

August 12, 2012

ServiceStories-August7,2012

This week's stories!

It's the dog days of Summer! Beat the heat and treat yourself to a summertime getaway to Ogunquit. Relax by the pool or take in a leisure stroll along Ogunquit beach, summer is for enjoying family and loved ones, come see why Maine is called "Vacationland". Feed your appetite of the finer things, with fine dining and broadway at the beach, checkout our Ogunquit Playhouse Package.

  • Lights, camera, action. Tracy had received tickets to the children's show at the OgunquitBoo playhouse but was unable to attend. Later in the day a guest approached the desk and was disappointed about their experience at breakfast. Tracy offered the guest and her two small daughters the tickets to the show. Guest was delighted and it turned a negative experience into special memories for her and her girls.
  • For the Jamaican Independence Day the pub makes a luncheon special to introduce the Jamaican food and culture to our guests. Elaine was working in the East Meadow building when she over heard a guest talking with her party about what to do for lunch. She suggested that they try the special in the West Meadow Pub and explained the spices used in the dish that made it so yummy and spicy. The guest were delighted and thanked her for her recommendation and let her know that it was delicious.
  • Getting caught in the rain can be spontaneous and fun, except when you leave your car windowsDen down. Janet noticed a guest who was trying to dry up the water from his car after a passing summer storm. She retrieved towels and helped wipe up the seats and door sides and then took the dirty towels so the guest would not need to make another trip to his room.

 "Be alert to give service. What counts a great deal in life is what we do for others." - Anonymous

Thank you for letting us share this week's service stories with you. Each week we hope our little differences help bring a smile to your face - remember, service is not dead. It just took a vacation to Maine!

July 22, 2012

ServiceStories-July17,2012

This week's stories!

Give me Sun, Give me Fun, Give me Surf! Ogunquit has all this to offer and more, beat the summer heat and join us in Ogunquit. Check out Ogunquit Playhouse Ballroom with a Twist or take advantage of all the fine dining Ogunquit has to offer. There is a very good reason why Maine is known as “Vacationland”, come find your perfect vacation in Ogunquit.

  • Everyone is guilty of hitting the snooze button just one more time, especially when on vacation.ImagesCAALQZK9 One of our guests overslept and missed breakfast by 15 minutes. The guest called the front desk and asked Tracy were they could get a quick breakfast, they had two small boys who were hungry. Tracy went over to the kitchen and was able to get the guest some donut holes, orange juice and muffins and brought the items to the guests rooms so that they could get their boys up and going and ready to spend the day exploring Ogunquit.
  • What goes better with a hot summer day than Ice Tea? Two of our guests had just returned from a walk along the Marginal Way and were looking for a place to get a couple of glasses of nice cold ice tea. Sheila suggested a few great places to get some nice cold beverage but the guest was tired and was looking forward to taking the ice tea back to their room to enjoy on their balcony. Sheila brewed some tea with sugar and then added some ice, she told the guest to sit back and relax and she would let them know when it was ready. The guest was blown away that she took the time which made the sweet tea even sweeter.
  • Our Service Stories don't just happen here on property. Orlene was riding the trolley whenImagesCA1NVJEG a visitor inquired is she knew what time the pharmacy in town closed, her husband wasn't feeling well and she needed to pick up his medication. Orlene suggested the best way to get up to Wells through the trolley service as the guest did not have a vehicle. The guest then realized she didn't have enough cash on her to take the next trolley to Wells. Orlene paid for her next trolley fare as she was heading the same way. On their ride they talked about the area and it turned out that the guest on the trolley was staying at the resort. The guest was so overwhelmed by her kindness that she made sure to tell management about her good deed.

 "There are no traffic jams along the extra mile." - Roger Staubach

Thank you for letting us share this week's service stories with you. Each week we hope our little differences help bring a smile to your face - remember, service is not dead. It just took a vacation to Maine!

July 15, 2012

ServiceStories-July10,2012

This week's stories!

“Deep summer is when laziness finds respectability.”  It is so true, there is nothing like taking a mid-day nap with the sun warming you and not feeling any guilt about it. Summertime was made for Maine, where relaxing is taken seriously and the time to take in all the lazy moments you can is encouraged.

  • Top Chef! Sandra was just cleaning up the bar after the rush of happy hour in the pub. A guestSandra approached the bar looking weary. She asked if she could get the guest anything. The guest wondered if he could still get something to eat, his youngest child had spent most of the late afternoon in the ER and was resting with his wife in their room. It was his job to find himself and the other two children something to eat. She advised the guest that the grill was closed and the cook had departed for the evening but that she was pretty handy in the kitchen and could make him and his children something to eat. The guest was sol delighted and thankful for her consideration that he brought down the whole family the next day to say hello and thank her again for making a difficult day a little less stressful.
  • Looks like rain...Janet was cleaning a stayover room and while she was cleaning it began to rain. The guest had placed their beach towels from earlier in the day on their deck to dry off. She brought in the towels and folded them up so the guest would have dry towels for the next beach day.
  • Now that's Patriotic! Sandra and Serena were working on the Fourth of July holiday in the pub.ImagesCA6IDPNY There were many guests outside relaxing poolside and at the bar as well trying to escape the summer heat. Sandra had made a special bucket drink for the daily specials board, a guest saw the drink and inquired if they could make it in a small portion, it was too big unless you intended sharing it. The creation made it's way to the pool where guests were delighted to see the red, white and blue stacked frozen drink. It was definitelythe best seller of the day and the guests were amused with Sandra and Serena's enthusiasm and creativity.

 "Know what your customers want most and what your company does best. Focus on where those two meet." - Chinese Proverb 

Thank you for letting us share this week's service stories with you. Each week we hope our little differences help bring a smile to your face - remember, service is not dead. It just took a vacation to Maine!

June 30, 2012

ServiceStories-June26,2012

This week's stories!

Ooh, Ahh! Ogunquit fireworks never disappoint, what could be more symbolic of summer vacation then a spectacular firework display with white sandy beach beneath your toes. Spots are filling up fast so book your Fourth of July getaway now. Come see why Ogunquit was voted the best beach in New England by Yankee magazine.

  • Pizza pie, oh my! Stuart had just finished checking in a family who walked in, checked out a fewFireworks rooms and decided to stay with us. The guests had spent most of their day traveling and were tired and hungry. One of the local pizzerias had delivered a pizza to one of our other guests and stopped by the front desk with an extra pie for the staff. Stuart thanked them for their generosity and graciously passed the pizza along to the hungry family. The family was delighted and amazed by his gesture. The guest returned shortly after and thanked him once again and said her boys were so hungry they almost ate the box.
  • You look a little lost. Jackie had just finished work for the day and was on her way home when she was approached by a guest who asked how to get to the lobby. The guest was on the opposite side of the property and she was concerned that they may not find their way to the lobby without guided assistance. She gladly returned back to the office and escorted them to the desk.
  • Are you afraid of the dark? A very well prepared young family was enjoying their stay until bedtime came and they realized the one thing that they had fogotten at home was the night light and their little ones would not go to sleep without it. They called the desk to see if we had anything to offer. Shelia took the call and found a night light for the guest to use in the outlet and also found battery operated touch lights so the children could have the night light by their bedsides.
  • Who doesn't love a classic episode of "Tom & Jerry". Anna was working at the front desk when aBathtime father and son approached looking for the business center to watch an episode of the beloved cartoon before bath and bedtime. She assisted them with the computer and adjusted the volume so they could hear. As she was assisting the guest the little boy kept telling his father that he did not want to take his bath. Anna returned to the guest with a special expanding cartoon washcloth and a lobster soap to make bath time for fun and appealing for the little boy and a little easier on dad too.

"Customer complaints are the schoolbooks from which we learn."  - Anonymous

Thank you for letting us share this week's service stories with you. Each week we hope our little differences help bring a smile to your face - remember, service is not dead. It just took a vacation to Maine!

June 10, 2012

ServiceStories-June6,2012

This week's stories!

Celebrate Dad! Treat him to a relaxing getaway complete with a nap by the pool, check out our Father’s Day Package. Soon the kids will be out of school, what to do with all that extra energy in the house? Bring them to Ogunquit and let them purge that energy exploring tidal pools and building sand castles. Rainy day do not fret, our indoor pool is heated and waiting for you! Make your plans now for your summer vacation!

  • Can I get a witness! There is nothing more romantic then wisking your sweetheart awayDog wed to beautiful coastal Maine to get married at an improptu ceremony. One guest did just that and was married in our Tea Room. The only problem was they didn't consider that they would need a witness to this joyous event. Jeneise was vacumming in the South Meadow building when she was approached by the guests who inquired if she would be kind enought to stand in as a witness to their marriage ceremony. She was honored and gladly obliged, it was short and sweet and everything th couple wanted. She will always share this special memory with the guests as her name was signed to the marriage certificate as a witness to the happy nuptials.
  • It's raining, it's pouring, the old man is snoring. Celia was cleaning one of her departure rooms when she saw a guest who was juggling with his bag of laundry. She retrieved her umbrella for the guest to use so that he could get to guest laundry without looking like he fell in the washing machine himself.
  • Maine is know for many things one of it's most popular attractions is it's Lobster! Two of ourLobster guests mentioned to Janet that they were on their way out for their very first boiled Maine Lobster. When she cleaned their room she left them two little lobster soaps to commemorate the experience.
  • Maybe we over packed, just a little. Two guests approached the front desk and checked in with Anna. She noticed that the guests seemed winded and they said that they had walked from our Squire building and had foolish decided to drag their luggage with them instead of leaving it in the car. She checked them in and then offered to assist them with the rest of their luggage. The guests gladly accepted the extra set of hands.

 "I don't know what your destiny will be, but one thing I know: the ones among you who will be really happy are those who have sought and found how to serve."  - Albert Schweitzer

Thank you for letting us share this week's service stories with you. Each week we hope our little differences help bring a smile to your face - remember, service is not dead. It just took a vacation to Maine!

May 03, 2012

ServiceStories-May1,2012

This week's stories!

May Day, May Day, we are in need of a vacation! It’s here and we mean Spring, it’s time to relax and renew enjoy all the beauty that is the Southern Maine Coast. May is for Moms! Show your Mother that you appreciate all she does and take her away to Ogunquit for some relaxation and shopping, check out our Mother’s Day Package. Don’t forget that Memorial Day is coming up, make your plans now and kick off the summer season with our famous Memorial Weekender Package!

  • Brandon noticed guests loading their vehicle and that they had a very large bag that they werePha0258l struggling with, he offered to help and the guest gladly accepted. She joked "we seem to have more items than when we came with". Brandon said he was happy to help and inquired if there was anything else they needed before departing with us. The guest admitted that she wasn't the only person in her party who did "a little shopping" while staying with us, she asked if he could also help her mother who was staying in the South Meadow building as well. He helped all the ladies with their heavy luggage and wished them a safe trip home. The guests were delighted and mentioned how helpful and hospitable Brandon was.
  • Guests love our Oatmeal soap! Crystal was working in the South Meadow building when she was approached by a guest who asked where we get our soap they love it. Crystal let the guest know the soap is produced by a Nutra and offered to get the guest an extra bar for their room. The guest happily accepted. She asked if there was anything else that she could get for the guest to make their stay more enjoyable. The guest mentioned that the tub was a little slippery, she retrieved a rubber mat and left it in their room with a note wishing them a pleasant stay.
  • Let me put that on ice for you! Brandon was cleaning a room when he noticed that the bucketGca0158l that once contained ice was now simply water. He refilled the ice bucket for the guest and left them an additional plastic bag for ice so that when the guest returned they would have nice cold drinks instead of soggy ones.

   "Give trust and you'll get double in return."  - Kees Kamies

Thank you for letting us share this week's service stories with you. Each week we hope our little differences help bring a smile to your face - remember, service is not dead. It just took a vacation to Maine!

April 18, 2012

ServiceStories-April17,2012

This week's stories!

Mother’s are special for so many reasons and that’s why we think you should treat Mom to a special getaway in honor of her special day. Check out our Mother’s Day Getaway Package. Spring is in the air! With the days getting longer and warmer it’s the perfect time to check out all Ogunquit has to offer, from fine dining to walks along the Marginal Way, come enjoy relaxation as we gear up for another great season along Maine’s sandy shoreline!

  • I need sweets for my sweetpea! Stuart received a call from a guest who would be arriving shortlyImagesCA5WFJ82 and wanted to have something special placed in the room for this girlfriend. Knowing that in-room gifts normally require 24 hour notice, Stuart asked the guest if he could hold briefly while he checked wine availability with the pub and called Harbor Candies to see if a box of chocolates could be made up in such short notice. Stuart advised the guest that it was possible and told the guest we would see him soon. Stuart had the bottle of wine delivered from the pub and then drove down to Harbor Candies to pick up the box of chocolates and had them delivered to the room as well. The guest was delighted upon arrival and his girlfriend was very surprised.               
  • Whitney was cleaning a stayover when she noticed that each day the guest was filling up their trash can and had used a paper bag for additional trash. She noticed the guest in the hallway and inquired if they would like an additionalTom-hachtman-man-on-subway-platform-stands-next-to-trash-bins-labeled-newspapers-c-new-yorker-cartoon trash bin. Guest happily accepted and thanked her for her attention to detail.
  • Jack received a call late in the evening while he was running the nightly audit. The guest was calling for a fellow police officer who was recuperating after an accident and the whole department wanted to do something nice for him and his girlfriend. Jack apologized to the guest and explained that he did not have access to the reservation's system at the moment but would happily give him any information he could and would e-mail details and rates once the night audit was complete. Once the night audit finished he made good on his promise and sent the guest details of different dates, room types and rates that the guest had inquired about as well as a few suggestions of additional in room gifts that could be added to the stay.

  "The best way to find yourself is to lose yourself in the service of others"  - Mahatma Ghandi

Thank you for letting us share this week's service stories with you. Each week we hope our little differences help bring a smile to your face - remember, service is not dead. It just took a vacation to Maine!

April 12, 2012

ServiceStories-April10,2012

This week's stories!

School Days, School Days…It’s school vacation and it’s time to get out of the house with the kiddos and let them explore Ogunquit Beach! Did your little genius receive straight As on their report card this quarter? Check out our Make the Grade Getaways, a treat for you both! Don’t forget that Mother’s Day is coming up show Mom how much you care with our Mother’s Day Weekend Getaway!

  • When you have a craving for Masaman Curry and Beef Satay nothing else will do it is simplyAbr1412l
     delicious! One of our guests had a craving for Thai food and asked Janet if she could suggest any restaurants. Two restaurants came to mind but not knowing their hours she told the guest that she would double check their availability and get back to them. Janet called the front desk and got the phone number for both restaurants. She called Blue Elephant for the guest and found out they were closed, she also tried Mekhong Thai which was open and gave the guest their phone number and directions on how to get to the restaurant from the resort.
  • Couponing is no longer a hobby it's a sport. One of our guests was dining at Jonathan's restaurant and was trying to print a coupon that they could use with their dinner. The guest was having difficulty printing the coupon in our business center. Kyle assisted the guest and was able to print the guest's coupon for them. The guest was delighted that they were able to get their coupon printed.
  • Tracy had just finished checking in a guest and explaining where their room was located. TheImagesCATPDK4H guest took their welcome packet and was speaking with his wife and explained that they were on the opposite side of the hallway and wouldn't be able watch the sunset. Tracy overheard the guest and changed the reservation to the opposite side of the hallway and met the guest at their door to exchange keys. The guest was delighted and so happy that she took the initiative to switch their rooms without having to ask.

  "Care more than others think wise. Risk more than others think safe. Dream more than others think practical. Expect more than others think possible"  - Howard Schultz

Thank you for letting us share this week's service stories with you. Each week we hope our little differences help bring a smile to your face - remember, service is not dead. It just took a vacation to Maine!

March 29, 2012

ServiceStories-March27,2012

This week's stories!

The Winds of March are blowing and the waves on Ogunquit beach are big and beautiful. Feeling a bit adventurous or just looking for that perfect 10 experience, check out our Om and Foam surfing package, featured in the Boston Herald’s travel issue. With the days getting longer and more sunshine to enjoy come discover all Ogunquit has to offer!

  • It's all about relaxation! One of our guests was staying in the honeymoon suite and looking1997-03-25 forward to soaking in the Jacuzzi tub. The guest was concerned however about getting in and out of the Jacuzzi tub as she was not so steady on her feet. The guest asked Janet if she had any suggestions. Janet quickly returned with two rubber mats so that the guest didn't need to use the cloth bathmat and felt more secure getting in and out of her Jacuzzi tub. Janet also advised the front desk of the guest's preference so that the rubber mat would be in the room upon their next arrival.
  • With all this warm weather we had last week it felt like summer here at the resort. We even had guests sunbathing in our courtyard. Late one evening Jack received a call from a guest who inquired if we had a fan available so that he could circulated the air in his room. He found a fan for the guest and helped the guest set it up in their slider so they could enjoy the wonderfulFans_783545 cool night's air.
  • Accidents do sometimes happen. One of our housekeepers was cleaning a room when she stepped on a pair of sunglasses that had fallen to the floor. She called the front desk immediately to let them know of the mishap. Sheila from the front desk called the guest and apologized for the broken glasses, a new pair of sunglasses was offered but the guest declined. Guest stated that they were not an expensive pair and it gave the guest an excuse to purchase new ones for the summer. She thanked them for their consideration and gave them a voucher to enjoy a glass of wine and some cheese in the pub.

"If your job is customer satisfaction, you real job is Problem-Solver"  - Brian Tracey

Thank you for letting us share this week's service stories with you. Each week we hope our little differences help bring a smile to your face - remember, service is not dead. It just took a vacation to Maine!

March 20, 2012

ServiceStories-March20,2012

This week's stories!

It's Maine Maple Weekend! Yummy, what is your favorite maple syrup accoutrement? Don't forget to check out the sugar shacks on Sunday and get a first hand look at how Maple Syrup is made. Hop, Hop, Hop over to the Meadowmere and checkout our Easter Weekend Package. Spring time is the best time to check out all Ogunquit has to offer.

  • "Being happy in your skin, that's what it's all about" One of our guests inquired with Janet if weAel103sphad any lotion for sale or had a gift shop. The guest had forgotten her body lotion at home and the small bottle provided with the room amenities wasn't working for her. She advised the guest that we id have a gift shop but didn't believe that we sold any body lotion. She verified that the gift shop did not sell body lotion. She purchased body lotion for the guest and left it in the room with a small note wishing her a pleasant and comfortable stay.
  • Here comes the bride. Crystal was working on Saturday when a future newly wed couple stopped by for a site visit. The couple was interested in seeing a suite, she showed them one of our Honeymoon suites. They mentioned that they were also curious in seeing our West Meadow Pub, she showed them the pub as well and took them on a tour of all of the amenity areas. The bride to be was very happy with what we had to offer and excited to make the next plans for their big day.Bday02
  • Ashley was working in housekeeping when she noticed that a guest that was due to arrive was celebrating their birthday. She left them a little note thanking them for spending their special day with us and wishing them a happy birthday.

"Customer Service is not just a department, it's everyone's job"  - Unknown

Thank you for letting us share this week's service stories with you. Each week we hope our little differences help bring a smile to your face - remember, service is not dead. It just took a vacation to Maine!

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